Terms of Use

1. General Provisions

1.1. These Terms of Use (hereinafter referred to as the “Terms”) govern the relationship between make.solar S.à r.l. (hereinafter referred to as the “Company,” “we,” “us,” or “our”) and any individual or legal entity (hereinafter referred to as the “User,” “you,” or “your”) that uses the website https://make.solar/ (hereinafter referred to as the “Site” or the “Platform”) and the services provided therein.

1.2. By using the Site, registering on the Site, or subscribing to any of our services, you confirm that you have read these Terms in full and agree to them without reservation. If you do not agree with any provision of these Terms, you must immediately cease using the Site.

1.3. The Company reserves the right to amend these Terms at any time, with or without notice, by publishing a new version on the Site. Continuing to use the Site after amendments have been made signifies your acceptance of the revised Terms.

2. Services Provided by the Company

2.1. make.solar provides an online service that enables users to create, manage, and analyze various projects related to solar energy systems and related fields (hereinafter referred to as the “Services”).

2.2. Access to the Services may be provided under different subscription plans (tariffs), which vary in features, usage conditions, and costs.

2.3. At the time of publishing these Terms, the following subscription plans are available:

• Basic – A free subscription plan automatically assigned when a User registers on the Site. It allows the creation and management of up to 3 active projects.

• Early Access – A paid subscription plan costing 1 euro per month (or the equivalent in another currency). Designed for early users of the service, it allows the creation and management of up to 10 active projects and may include additional features and priority support.

2.4. The Company may add, modify, or cancel subscription plans at any time at its sole discretion. New conditions and/or tariffs come into effect after the relevant information has been posted on the Site or after the User has been notified, and do not affect any previously paid periods of use.

3. Registration and Account

3.1. To gain access to the Services, including the free Basic plan, you must register on the Site by creating an account (hereinafter referred to as the “Account”).

3.2. When registering, you agree to:

• Provide accurate, truthful, and up-to-date information;

• Keep your information current, including promptly updating your contact details in case they change.

3.3. You are fully responsible for the security of your login and password, as well as for all actions performed using your Account.

3.4. You agree to immediately notify the Company if you become aware of or suspect any unauthorized use of your Account or any other breach of security.

3.5. The Company reserves the right to suspend or terminate an Account if it is found that you are violating these Terms or applicable law.

4. Payment and Subscription Terms

4.1. Basic (Free Plan). No fees are charged for using the Basic plan, which limits you to up to 3 active projects.

4.2. Early Access (Paid Plan). The Early Access plan is billed monthly at 1 euro (or the equivalent in another currency). Automatic renewals may apply unless the User cancels their subscription before the end of the current paid period. This plan includes the creation and management of up to 10 active projects.

4.3. When subscribing to a paid plan, the User is required to provide valid payment information and ensure there are sufficient funds to cover the subscription fees according to the selected plan.

• The User may cancel a paid subscription at any time through the personal account settings or by contacting support at [email protected].

• If a subscription is canceled before the end of the paid period, access to the paid features will be retained until the end of the current billing cycle. No refunds are provided for the remaining period, unless otherwise required by applicable law.

4.5. The Company reserves the right to revise the subscription fees and will notify the User in advance. New prices will take effect starting with the next billing cycle.

5. Intellectual Property Rights

5.1. All rights to the Site, its software, design, logos, trademarks, as well as any content and materials published by the Company on the Site (except for user-generated content) belong to make.solar S.à r.l. and/or its licensors, and are protected under applicable intellectual property laws.

5.2. The User is not granted any rights to the intellectual property except for those expressly indicated in these Terms.

5.3. The User may only use the Site and the Services within their intended functionality and solely for non-commercial purposes, unless otherwise agreed with the Company in advance.

6. User Content

6.1. When publishing, uploading, storing, and/or otherwise making available on the Site any information, text, images, or other materials (hereinafter referred to as “User Content”), you warrant that you own all necessary rights or have all required permissions to use such content.

6.2. You grant the Company a right (non-exclusive license) to use your User Content as part of the operation of the Services, including the right to copy, display, reproduce, and store such content when needed to provide the Services.

6.3. The Company does not pre-screen or monitor User Content; however, it reserves the right to remove or block any content that, in its opinion, violates these Terms, applicable law, or the rights of third parties.

7. Liability and Warranties

7.1. The Site and the Services are provided “as is” and “as available.” The Company does not warrant that the Services will meet your requirements or expectations, nor that their operation will be uninterrupted, error-free, or secure.

7.2. The Company shall not be liable for direct, indirect, incidental, or other damages resulting from:

• Errors, interruptions in operation, or inability to use the Site;

• Loss or corruption of data;

• Actions of third parties, including hacking or other unauthorized actions.

7.3. The Service provided is for informational purposes only. Any forecasts, recommendations, or calculations obtained on the Site do not constitute guarantees or professional advice for making financial, investment, or other decisions. The Company shall not be liable for the consequences of decisions made by the User based on information obtained through the Site.

8. Limitation of Liability

8.1. The maximum aggregate liability of the Company for all claims related to the use of the Site and the Services is, in any case, limited to the amount actually paid by the User for paid Services during the 12 months preceding the event giving rise to liability.

8.2. If the User is only using the free Basic plan, the Company’s liability is, in any event, limited to 1 euro.

9. Confidentiality and Data Protection

9.1. The Company places great importance on the protection of personal data and compliance with privacy laws. The procedures for collecting, using, storing, and disclosing Users’ personal data are governed by the Privacy Policy (if a separate document is available) or corresponding sections on the Site.

9.2. By using the Site and/or providing your data, you confirm that you have reviewed our Privacy Policy (if available) and agree to the terms set forth therein.

10. Changes and Termination of Services

10.1. The Company may, at any time and at its sole discretion, modify, suspend, or discontinue the provision of the Services (in whole or in part). In the event of a complete discontinuation of the Services, the Company will make reasonable efforts to inform Users within a reasonable timeframe.

10.2. In the event of the termination of the Services or paid subscription plans, Users will be given a reasonable period to save or export their data (where technically feasible).

10.3. The User may discontinue using the Services at any time by deleting their Account or by sending notice of such termination to the support service at [email protected].

11. Governing Law and Dispute Resolution

11.1. These Terms, as well as all disputes and disagreements arising in connection with them, shall be governed by the legislation of the country of the Company’s registration (Luxembourg or another jurisdiction where make.solar S.à r.l. is registered).

11.2. All disputes arising out of or in connection with these Terms shall be resolved by a competent court in the Company’s place of registration, unless otherwise required by mandatory provisions of applicable law.

12. Miscellaneous

12.1. If any provision of these Terms is found to be invalid or unenforceable, it will not affect the remaining provisions, which will remain in full force and effect.

12.2. Failure to take action or delay in taking action by the Company in the event of a breach of these Terms does not constitute a waiver of its rights or affect the right to demand subsequent performance of the relevant obligations by the User.

12.3. Headings used in these Terms are for convenience only and do not affect the interpretation of the provisions.

13. Contact Information

13.1. If you have any questions about the content of these Terms, you may contact us at:

[email protected]

13.2. The Company’s mailing address and/or registered address may be additionally provided on the Site or in the Privacy Policy.

These Terms of Use come into effect as of their publication on the Site and remain valid until amended or replaced by a new version.